Virtual PBX - Hosted PBX Phone Systems
IP Solutions can help your small business with hosted phone systems. This can be useful for smaller businesses who wish to expand the telecom capacity without incurring a large capital expenditure.
IP Solutions will advise your business on the benefits/disadvantages of a hosted system for your business. If it makes sense for you, we can install and host it for you.
IP Solutions provides one-stop shopping for your technological/ communication needs.
For small and medium-sized businesses, the most common means of implementing VoIP service is through a hosted service. In this case, the hosted service provider manages and hosts your VoIP (Voice over IP) system off-site.
What is PBX?
PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization.
Using different communication channels like Voice over IP, ISDN or analog, users can communicate both within their company internally as well as the outside world.
VoIP hosting through Software
One of the reasons people may be drawn to VoIP (Voice over IP) technology are the features that are offered along with the VoIP technology. As an example, simultaneous ringing where you have 5 pathways to get ahold of you. This makes it easier to stay in touch if you are on a sales call or vacation. VoIP service & systems are generally rich in extra features offered.
In addition to traditional features such as three-way calling, voicemail, speed dialing and caller ID, VoIP phone systems provide other more advanced features.
IP Solutions uses a Panasonic product for a hardware-based solution that works off of a traditional phone switch panel.
Affordable IT Solutions
As companies look for ways to cut costs, while maintaining the quality of their products and services, the one constant is that technology, more than ever, helps you run your business.
Our clients look to us for the tools they need to operate their business. In this day of rapidly evolving communication technologies, even a basic phone system can seem a dauntingly complex technological system.
Justifying headcount to manage your IT functions is difficult. At IP Solutions we have developed tailor-made solutions to provide your business with quality managed IT support to protect your investment and at the same time provide you with emergency service when it’s needed.
- Minimal Downtime (Stable IT Environment)
- Timely and Cost-Effective emergency service
- Strong Back-up and Recovery processes
- Timely upgrades and enhancements (Productivity and Competitive Edge)
- Data Security: Virus Protection, etc.
Whether you need PC support, an entirely new communications system for multiple offices, or Hosted Microsoft exchange solutions, you can count on IP Solutions to find an answer for your particular need and help you keep costs down.
- Fixed monthly fee (budgeting purposes)
- Fixed number of hours every month (based on your needs)
- Document system and network (as time allows)
- Examine error logs and resolve related issues
- Develop Operations/Procedures manual tailored to your business
- Research and recommend upgrades and enhancements based on your business
- Develop/maintain back-up and recovery system
- Track and resolve intermittent problems
- Repair system/PC problems
- Emergency service at reduced rates (above allotted hours)
- Projects at reduced rates (extended time for upgrades, etc.)
IP Solutions Helpdesk & Support
When PC’s turn blue, network go down and phones calls get dropped, even the most seasoned employee is prone to panic.
At IP Solutions we know that when things go awry the last thing you want to hear is that you’ll have to wait your turn for technical support.
Out professional technicians go out of their way to get out clients back up and running. A phone call to a remote session or an office visit, we do what it takes to get them back up and running as quickly as possible.
We Sell, Install, Service, & Maintain
Our client’s not only look to us for support, they come to us for our knowledge on proven products, our ability to design tailor made systems to fit their needs and budget and to install and provide support to reduce downtime.
We maintain detailed documentation of the systems that we manage for you and keep you updated on impending changes.
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