Managed Services & IT Support

Reliable, affordable managed IT support for businesses in Northern Indiana

Affordable IT Solutions

As companies look for ways to cut costs, while maintaining the quality of their products and services, the one constant is that technology, more than ever, helps you run your business.

Justifying headcount to manage your IT functions is difficult. At IP Solutions, Inc. we have developed tailor-made solutions to provide your business with quality managed IT support to protect your investment and at the same time provide you with emergency service when it's needed.

We provide...

Minimal Downtime (Stable IT Environment)
Timely and Cost-Effective Emergency Service
Strong Back-up and Recovery Processes
Timely Upgrades and Enhancements (Productivity and Competitive Edge)
Data Security: Virus Protection, etc.

Helpdesk & Support

When PC's turn blue, the network goes down or phone calls get dropped, even the most seasoned employee is prone to panic.

At IP Solutions, Inc. we know that when things go awry the last thing you want to hear is that you'll have to wait your turn for technical support. Our professional technicians go out of their way to get our clients back up and running. From a simple phone call to a remote session or an office visit, we do what it takes to get them back up and running as quickly as possible.

We Sell, Install, Service, & Maintain Business Technology

Our clients not only look to us for support, but they also come to us for our knowledge on proven products, our ability to design tailor-made systems to fit their needs and budget and to install and provide support to reduce downtime.

Whether you need PC support, an entirely new communications system for multiple offices, or Hosted Microsoft exchange solutions, you can count on IP Solutions, Inc. to find an answer for your particular need and help you keep costs down.

Our Managed Service Provider (MSP) plan includes:

Fixed Monthly Fee (budgeting purposes)
Fixed Number of Hours Every Month (based on your needs)
Document System and Network (as time allows)
Examine Error Logs and Resolve Related Issues
Develop Operations/Procedures Manual Tailored to Your Business
Research and Recommend Upgrades and Enhancements Based on Your Business
Develop/Maintain Back-up and Recovery System
Track and Resolve Intermittent Problems
Repair System/PC Problems
Emergency Service at Reduced Rates (above allotted hours)
Projects at Reduced Rates (extended time for upgrades, etc.)

Services Include:

Managed Network Services / Managed Service Provider
Network Design
Network Security
Server Support
PC Support
Off-site data storage / backup solutions
Wireless Networking
Hosted Microsoft Exchange Solutions
Business Telephone Systems
Voice Mail Systems and Solutions
VoIP (Voice over IP)
CCTV/Video Surveillance Systems

Ready to learn more? Contact the experienced IT professionals at IP Solutions.